Management by Wandering

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Definition

What is it: Management by wandering, or management by wandering around (MBWA), is the practice of stopping by to chat with employees face-to-face on a regular basis to understand how they are doing and build rapport.

What is it used for: This approach is used to increase management visibility, connect with the workforce, share ideas, and invite suggestions for operational improvements.

Coverage

  • Attributes: 5
  • Synonyms: 2
  • Related entities: 3
  • Sources: 1

Identity

Entity ID
https://llms.secondwindconsultants.com/en/management-wandering/facts/#entity
Entity type
DefinedTerm
Canonical name
Management by Wandering
Language
en
Topic
Management Wandering

Attributes

Key Facts
Management by wandering is the practice of stopping by to chat with employees face to face on a regular basis to get a sense of how they are doing. [1]
Key Facts
The concept of MBWA was outlined in the 1982 bestseller In Search of Excellence by Tom Peters and Robert Waterman. [1]
Key Facts
Management by wandering helps leaders become more visible, connect with employees, share ideas, and invite suggestions for how things can be done better. [1]
Key Facts
Sincerity is the key to management by wandering; it requires stopping at desks and giving employees undivided attention rather than performing generic, breezy sprints. [1]
Key Facts
Implementation of MBWA involves making visits a part of the daily or weekly routine and following up with answers to any questions raised during interactions. [1]

Synonyms & Alternate Names

  • MBWA
  • Management by Wandering Around

Related Entities

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Provenance

Sources

  1. https://secondwindconsultants.com/resource/management-by-wandering (Management by Wandering)

Machine metadata